Straight answers about Unitrix

Growing manufacturers, distributors, retailers and pharma companies that have outgrown accounting software and spreadsheets and want one system for every department.

Typically a mix of accounting software, spreadsheets for stock and production, separate payroll tools and a lot of WhatsApp follow-ups. Unitrix puts all of it on one database.

Yes. Many customers start with sales, purchase and inventory, then add manufacturing, HR or assets. Everything shares the same database, so nothing needs re-integrating.

Yes. Approvals, stock counts, attendance, dashboards and Trix work on your phone, so managers and the shop floor are not tied to a desk.

Unitrix runs in the cloud, so there is nothing to install or maintain. If you have specific hosting requirements, talk to us about your options.

Yes. Price lists can be set per customer, region, channel or quantity band, with validity dates and approval rules.

Invoices are GST-ready and the e-invoicing and e-way bill flows run from the sales order.

Yes. Approvers get a notification and can review and approve purchase orders from their phone.

Yes. Barcodes and QR codes work for receiving, picking, transfers and counts on phones and handheld scanners.

Both. You can mix make-to-order, make-to-stock and assemble-to-order on the same plant.

Yes. Our team maps and imports your item data during onboarding, including variants and attributes.

Yes. Anyone on the floor can scan an asset's QR tag and raise a ticket with a photo.

Yes. PF, ESI, professional tax and TDS are supported, with the reports you need to file.

Yes. We import your chart of accounts and opening balances during onboarding.

No. Most workflows are built on the visual canvas or generated from a plain-language description.

Yes. Data can be exposed to tools like Power BI or Looker Studio, or exported on a schedule.

No. Trix drafts, suggests and alerts. People approve anything that moves money or stock, and every action is logged.

No. Your data lives in your own company database and is used only to serve your company.

No. Forecasts, alerts and Trix work out of the box on the data already in Unitrix.

Questions about orders, stock, production, cash, people or approvals, in plain language. For example: which orders will ship late this week, or draft POs for everything below reorder level.

Forecasts improve with the history you bring. Each suggestion shows the data it was based on, so your team can judge it before acting.

It depends on the scope and the data you bring. Your plan, with dates for each phase, is agreed before the project starts, and most teams go live in phases rather than all at once.

Yes. We extract masters, opening balances and open transactions, clean duplicates, load them into a test environment and reconcile every balance with you before go-live.

Mainly a few key users from each department for workshops, data checks and testing. We give you a week-by-week plan so you can schedule around production.

Yes. Role-based training for operators, managers and administrators, on-site or online, with recordings for new joiners.

Most changes, such as fields, forms, approvals, print formats and reports, are configured without code. Larger customisations are scoped and quoted separately.

Every plan is quoted for the areas you need, your users and sites. Compare the Essentials, Growth and Enterprise plans on the pricing page, then ask for a tailored quote.

Every implementation is different. A distributor with one warehouse and a manufacturer with three plants need very different setups, so we quote after understanding your scope.

Usually within two business days of a discovery call.

Yes. You can move up a plan or add individual areas as you grow, without re-implementing.

Every plan includes onboarding. Larger rollouts, data migration and custom work are scoped and quoted alongside the subscription.

Your company gets its own separate database. Data is encrypted in transit and at rest, access is controlled by role, and every change is logged. See the security page for details.

Yes. Unitrix runs on a multi-tenant cloud platform, but every company has its own dedicated database. Your records are never stored alongside another customer's, and backups, exports and access are handled per company.

Unitrix runs on established cloud infrastructure. Ask us about hosting regions if you have data residency requirements.

Permissions are set by role, department, branch and even individual fields, so people only see what they need.

Yes. Your data belongs to you. You can export masters and transactions in standard formats at any time.

Support by email, phone, WhatsApp and in-app tickets, with response targets set out in your plan. Growth and Enterprise customers also get regular health checks.

Updates are released regularly and applied for you, with no downtime projects or upgrade fees.

Yes. There are ready-made connectors for commerce, payments and messaging, plus REST APIs and webhooks for anything else. See the integrations page.