From kickoff to go-live, and every month after
Software is half the job. Our implementation and support teams make sure Unitrix fits how you work, and keeps fitting as you grow.
- 1Get startedImplementationData migrationProcess consulting
- 2Fit it to youCustomisationTraining
- 3Keep it runningManaged support
Get started
Plan the rollout, bring your data and fix the process first.
Fit it to you
Shape Unitrix around your work and get every team confident.
Keep it running
Support and improvements long after go-live.
How a Unitrix go-live runs
- 1DiscoverWorkshops with each department to map how work actually flows today.
- 2ConfigureMasters, workflows, approvals, reports and print formats set up to match.
- 3MigrateOpening stock, balances, open orders and history loaded and verified.
- 4TrainRole-based sessions and a sandbox to practise in.
- 5Go liveOn-site or remote support through the first weeks and the first close.
One team from the first workshop to your first month-end close.
Who you will work with
Named people with clear roles, not a ticket queue.
- Solution consultantMaps your processes and designs how Unitrix will run them.
- Implementation leadOwns the plan, the timeline and every milestone to go-live.
- Data specialistExtracts, cleans and reconciles your data before it goes in.
- TrainerGets each role confident in the screens they will use daily.
- Account managerYour named contact after go-live for anything you need.
Services questions
Timelines, migration, your team's time and support after go-live.
Still have a question?
Ask Trix and we will answer it live, on your own processes, in a demo.
01How long does implementation take?
It depends on the scope and the data you bring. Your plan, with dates for each phase, is agreed before the project starts, and most teams go live in phases rather than all at once.
02Can you migrate data from Tally, spreadsheets or our current ERP?
Yes. We extract masters, opening balances and open transactions, clean duplicates, load them into a test environment and reconcile every balance with you before go-live.
03How much of our team's time will implementation need?
Mainly a few key users from each department for workshops, data checks and testing. We give you a week-by-week plan so you can schedule around production.
04What support do you offer after go-live?
Support by email, phone, WhatsApp and in-app tickets, with response targets set out in your plan. Growth and Enterprise customers also get regular health checks.
Plan your rollout with us.
Share your timelines and we will propose a phased plan with clear milestones.